SUPPORT

How to use
Warehouse Service(Korean Address Rental)
1. Join our website(service.globalsh.kr)
- All services are available at the same time as you sign up.
Porxy Purchase Service
After signing up for the website, you can enter the site and quantity you want to purchase. Menu : Buying - Proxy Request
Bank Transfer
1. Contact us via SNS, whatsapp
2. Please let me know your account number, the recipient of the remittance, and the amount.
3. Please remit the amount including the fee to us.
4. Receipt of remittance evidence and photos after remittance
Frequently asked question
Is it free for 30 days to receive and keep packages?
Yes, that¡¯s right.
We will give you a free 30-day period upon arrival of your first package.
If you take all your packages in our warehouse within 30 days, the next package will be free for another 30 days.
Do you send me the envelope and package arrival pictures?
Yes, when the package arrives, we will send it to the e-mail we registered and then you can check on website.
Can you open the envelope and send me a picture?
Yes, after receiving the the envelope arrival picture, if you request it, we will upload the picture on website.
Can I request products I want?
Yes, you can take what you want, such as pob and photo cards in a album.
What shipping companies can use?
We usually use many shipping companies such as FedEx, UPS, EMS, EMS Premium.
And you can choose the delivery company you want.
Also, in the case of the Philippines, shipping by ship is also possible. goldstar, umac
Is it possible to ship it to domestic?
Yes, domestic delivery is also possible.but we can¡¯t send other warehouse
Are there any other charges without the guide?(Handling fee, cost according to weight)
No, we don't charge anything other than the fee listed in the guide.
Is it possible to buy something between individuals such as Bunjang and Twitter?
Yes, it's possible.
Are cosmetics and batteries shipped as well?
Yes, it's possible. You can ship it through FedEx, UPS, and Ems Premium.
How do I pay?
Paypal, Wise, E9pay, kakao Bank, etc.
Is it possible to pick up at a convenience store (half-price delivery)?
Yes, it's possible. If you send it to the GS25 Busan Gwanganro branch
Bantaek
Bantaek has an additional charge because we have to find the package directly to the convenience store. 1,000 won per package The name of the convenience store : GS25 ºÎ»ê±¤¾È·ÎÁ¡
Physical Store Purchasing Service
Physical store purchase service is not available.
If a package remains at the end of the warehouse period
When the warehouse period expires, a storage fee of 2,000 won per day will be charged.
If the package remains at the end of the 1month free storage period
You have to ship or you have to pay warehouse fee(2week or 1month)