Terms of Use
Article 1 (Purpose)
The purpose of these terms and conditions is to prescribe the rights, obligations, and responsibilities of the cyber mall and users in the use of Internet-related services (hereinafter referred to as "services") provided by OO Cyber Mall operated by OO Company (e-commerce business operator).
※ "These terms and conditions apply mutatis mutandis to e-commerce using PC communication, wireless, etc., as long as they are not contrary to their nature."
Article 2 (Definition)
①The term "mall" means a virtual place of business in which an OO company can trade goods, etc. using information and communication facilities such as computers to provide goods or services (hereinafter referred to as "goods, etc.") to users, and it is also used as the meaning of a business operator operating a cyber mall.
② "Users" means members and non-members who access the "Mall" and receive services provided by the "Mall" under these terms and conditions.
③ The term "member" means a person who has registered as a member by providing personal information to the "mall," who is continuously provided with the information of the "mall" and who can continuously use the services provided by the "mall."
④ The term "non-member" means a person who does not join the membership and uses the services provided by the "mall".
Article 3 (Specification, explanation, and amendment of terms and conditions, etc.)
① The "Mall" shall be posted on the initial service screen (front) of 00 Cyber Mall for users to easily recognize the contents of these terms and conditions, the name of the company name and representative, the address of the business office (including the address of the place where consumers can handle complaints), telephone number? Mosa Transmission Number? E-mail address, business registration number, mail order business report number, personal information management manager, etc. of 00 Cyber Mall. However, the contents of the terms and conditions can be viewed by users through the connection screen.
② Before the user agrees to the terms and conditions, the mall must provide a separate connection screen or pop-up screen so that the user can understand important contents such as withdrawal of subscription, delivery liability, and refund conditions.
③ The "Mall" may amend these terms and conditions to the extent that they do not violate the relevant laws such as the Act on Consumer Protection in Electronic Commerce, the Act on the Regulation of Terms and Conditions, the Framework Act on Electronic Transactions, the Act on the Promotion of Information and Signatures, the Act on the Use of Information and Communication Networks, the Act on Door-to-Door Sales, and the Consumer Protection Act.
④ When the "Mall" revises the terms and conditions, the date of application and the reason for the revision shall be specified and announced on the initial screen of the mall along with the current terms and conditions from 7 days before the application date to the day before the application date.
However, if the contents of the terms and conditions are changed unfavorably to the user, it will be notified with a grace period of at least 30 days. In this case, the "mall" clearly compares the contents before and after the revision so that the user can understand it easily.
⑤ Where the "Mall" revises the terms and conditions, the revised terms and conditions apply only to contracts concluded after the application date, and for contracts already concluded before that, the terms and conditions before the revision are applied as they are. However, if a user who has already signed a contract transmits his/her intention to be subject to the revised terms and conditions to the "Mall" within the notice period of the revised terms and conditions under paragraph (3) and obtains the consent of the "Mall," the revised terms and conditions will apply.
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Article 4 (Provision and Change of Services)
① The "Mall" performs the following tasks:
1. Provision of information on goods or services and conclusion of purchase contracts
2. Delivery of goods or services to which the purchase contract has been signed.
3. Other duties prescribed by the "Mall"
② "Mall" may change the contents of the goods or services to be provided by a contract to be concluded in the future in the event of a sale of goods or services or a change in technical specifications. In this case, the current goods or services shall be notified immediately to the place where they are posted, specifying the contents of the changed goods or services and the date of provision.
(3) If the contents of the service contracted with the user by "Mall" are changed due to the sale of goods, etc. or changes in technical specifications, the reason shall be immediately notified to the user at an address that can be notified.
In the case of the preceding paragraph (4), the "mall" shall compensate for the damages incurred by the user. However, this shall not apply where the "mall" proves that there is no intention or negligence.
Article 5 (Discontinuance of Service)
① The "Mall" may temporarily suspend the provision of services in the event of a maintenance inspection of information and communication facilities such as computers, etc., replacement, failure, or loss of communication.
② "Mall" shall compensate for damages incurred by users or third parties due to the temporary suspension of the provision of services due to the reasons under paragraph (1). However, this shall not apply where "Mall" proves that there is no intention or negligence.
③ Where the service cannot be provided due to the conversion of business items, abandonment of business, integration among businesses, etc., the "mall" shall notify the user in the manner prescribed in Article 8 and compensate the consumer according to the conditions originally set forth in the "mall." Provided, That where the "mall" fails to notify the standards for compensation, etc., the mileage or reserves of users shall be paid to the user in kind or cash equivalent to the currency value used in the "mall."
Article 6 (Membership)
① Users apply for membership by filling in their membership information according to the membership form set by the "Mall" and expressing their intention to agree to these terms and conditions.
② "Mall" shall be registered as a member unless it falls under any of the following subparagraphs among the users who have applied to join as a member as shown in paragraph (1).
1. Except where the applicant has previously lost his/her membership pursuant to Article 7 (3) of these Terms and Conditions, but where he/she obtains the consent of "Mall" to rejoin the membership as a person who has passed three years after the loss of membership pursuant to Article 7 (3).
2. If there are false, missing, or erroneous entries in the registration content
3. If registration as a member is deemed to be significantly hindered by the technology of the "mall",
③ The establishment of the membership contract is the time when the consent of the "mall" reaches the member.
④ If there is any change in the registration matters under Article 15 (1), the member shall immediately notify the "mall" by e-mail or other means.
Article 7 (Membership withdrawal and loss of qualification, etc.)
① Members can request withdrawal from "Mall" at any time, and "Mall" will immediately process the withdrawal of members.
② If a member falls under any of the following reasons, the "mall" may restrict or suspend his/her membership.
1. If false information is registered at the time of application for membership
2. If the member fails to pay the debt incurred in relation to the use of the "mall" and the payment of goods, etc. purchased using the "mall" on the due date,
3. Threatening the e-commerce order, such as interfering with other people's use of the "mall" or stealing the information.
4. If the Act or these terms and conditions prohibit or act contrary to public order and morals using the "mall",
③ If "Mall" restricts membership? After suspension, the same act is repeated more than once, or if the reason is not corrected within 30 days, "Mall" may lose its membership.
④ If the "Mall" loses its membership, the membership registration shall be canceled. In this case, the members shall be notified, and the members shall be given an opportunity to clarify for a period of at least 30 days before the membership registration is canceled.
Article 8 (Notification to Members)
① If "Mall" gives notice to a member, the member may make an appointment with "Mall" in advance to the specified e-mail address.
② "Mall" can be replaced by posting it on the "Mall" bulletin board for at least one week in the case of notification to a large number of unspecified members. However, individual notifications shall be made on matters that have a significant impact on the member's own transactions.
Article 9 (Purchase Request)
A user of the "mall" shall apply for purchase on the "mall" by the following or similar means, and the "mall" shall be provided so that the user can easily understand the following when applying for purchase: Provided, That the application of subparagraphs 2 through 4 may be excluded if you are a member.
1. Search and select goods, etc.
2. Enter your name, address, phone number, e-mail address (or mobile phone number)
3. Details of the terms and conditions, services that restrict the right to withdraw subscription, delivery fees, installation costs, etc.
4. Accept these terms and conditions and confirm or reject the above 3.
5. Consent to the application for purchase of goods, etc. and confirmation of the confirmation or "mall"
6. Selection of payment method
Article 10 (Conclusion of Contract)
① The "mall" may not accept the purchase application as shown in Article 9 if it falls under any of the following subparagraphs: However, in the case of signing a contract with a minor, the minor himself/herself or his/her legal representative must notify that the contract may be canceled without obtaining the consent of the legal representative.
1. If there are false, missing, or erroneous entries in the application.
2. When minors purchase goods and services prohibited by the Juvenile Protection Act, such as cigarettes and alcohol,
3. If accepting other purchase applications is deemed to be significantly hindered by the "mall" technology
② The contract is deemed to have been established when the consent of "Mall" reaches the user in the form of a notice of confirmation of receipt under Article 12 (1).
③ The expression of intention to accept the "mall" shall include information on the user's confirmation of purchase application, availability of sales, cancellation of correction of purchase application, etc.
Article 11 (Payment Method)
The payment method for goods or services purchased at the "Mall" may be made by any of the following methods: Provided, That the "Mall" may not be collected by adding any nominal fee to the price of goods, etc. for the payment method of the user.
1. Transfer of various accounts such as phone banking, Internet banking, mail banking, etc.
2. Payment of various cards such as prepaid cards, debit cards, credit cards, etc.
3. Deposit without an online bankbook
4. Payment by electronic money
5. Payment upon receipt
6. Payment based on points paid by "mall", such as mileage
7. Payment by gift certificate signed with "Mall" or recognized by "Mall"
8. Payment by other electronic payment methods, etc.
Article 12 (Notification of confirmation of receipt? Change and cancellation of purchase application)
① "Mall" notifies the user of confirmation of receipt when there is a purchase request from the user.
② If there is a discrepancy in the expression of intention, the user who has received the notification of confirmation of receipt may request to change or cancel the purchase application immediately after receiving the notification of confirmation of receipt, and the "mall" shall be processed according to the request without delay if requested by the user before delivery. However, if the payment has already been paid, the provisions of Article 15 on withdrawal of subscription shall be followed.
Article 13 (Supply of Goods, etc.)
① The "Mall" shall take other necessary measures, such as custom-made, packaged, etc., so that the goods, etc. can be delivered within seven days from the date of subscription, unless there is a separate agreement with the user regarding the timing of supply of the goods, etc. However, if the "Mall" has already received all or part of the price of the goods, etc., measures shall be taken within two business days from the date of receipt of the whole or part of the price. At this time, the "Mall" shall take appropriate measures so that the user can check the procedure and progress of supplying the goods, etc.
② "Mall" specifies the delivery means, the person responsible for the delivery cost by means, and the delivery period by means for the goods purchased by the user. If "Mall" exceeds the contracted delivery period, the user's damage shall be compensated. However, this is not the case if "Mall" proves that there is no intention or negligence.
Article 14 (Refund)
The "Mall" shall notify the user of the reason without delay when the goods, etc. requested by the user are unable to deliver or provide the goods, etc. due to sold out, etc., and shall refund or take necessary measures for refund within two business days from the date of receipt of the payment.
Article 15 (Withdrawal of subscription, etc.)
①A user who has entered into a contract with the "Mall" for the purchase of goods, etc. may withdraw the subscription within seven days from the date of receiving the notification of confirmation of receipt.
② When a product, etc. is delivered, the user cannot return or exchange it in any of the following cases.
1. Where the goods, etc. are lost or damaged due to the cause of responsibility to the user ( Provided, That where the packaging, etc. is damaged in order to check the contents of the goods, etc., the subscription may be withdrawn.)
2. When the value of goods, etc. has significantly decreased due to the user's use or partial consumption.
3. Where the value of goods, etc. has significantly decreased to the extent that it is difficult to resell due to the passage of time
4. If reproduction is possible with goods, etc. with the same performance, the packaging of the original goods, etc. is damaged.
③ In the case of paragraph (2) 2 through 4, users' withdrawal of subscription will not be restricted unless measures such as specifying in advance that the "mall" is restricted in a place where consumers can easily understand the fact that the withdrawal of subscription is restricted, or providing trial products, etc.
④ Notwithstanding the provisions of paragraphs (1) and (2), if the contents of the goods, etc. differ from the contents of the display or advertisement or are executed differently from the contents of the contract, the user may withdraw the subscription within three months from the date of receipt of the relevant goods, etc., and within 30 days from the date of knowledge or knowledge of such fact.
Article 16 (Effects of withdrawal of subscription, etc.)
① The "Mall" shall refund the price of the goods, etc. already paid within three business days when the goods, etc. are returned from the user. In this case, if the "Mall" delays the refund of the goods, etc. to the user, the delayed interest calculated by multiplying the delayed interest rate determined and publicly announced by the Fair Trade Commission shall be paid.
② "Mall" requests the business operator who provided the payment method to suspend or cancel the claim for the payment of the goods, etc. without delay when the user pays the price of goods, etc. through a payment method such as a credit card or electronic money.
③ In the case of withdrawal of subscription, etc., the user shall bear the expenses necessary for the return of the supplied goods, etc. The "Mall" shall not claim a penalty or compensation for damages from the user due to the withdrawal of subscription. However, if the contents of the goods, etc. are different from the contents of the display or advertisement, or the contents of the contract are different from the contents of the contract, the "Mall" shall bear the expenses necessary for the return of the goods, etc.
④ In the case where the user has paid the shipping cost when receiving the goods, etc., the "mall" clearly indicates who will bear the cost when withdrawing the subscription.
Article 17 (Protection of Personal Information)
①"Mall" collects the minimum amount of information required to execute the purchase agreement when collecting user information. The following are mandatory and other options are optional.
1. Name
2. Resident registration number (for members) or alien registration number
3. Address
4. Phone number
5. Hope ID (for members)
6. Password (for members)
7. Email address (or mobile number)
② When the "Mall" collects personal information that can be identified by the user, it must obtain the consent of the user.
③The personal information provided cannot be used for any purpose other than the intended purpose or provided to a third party without the consent of the relevant user, and all responsibility for this shall be taken. However, exceptions are made in the following cases.
1. If the delivery service informs the delivery company of the minimum user's information (name, address, phone number) required for delivery,
2. If a particular individual is provided in an unidentifiable form as necessary for statistics, academic research, or market research.
3. If necessary for settlement of payment according to transactions of goods, etc.
4. If it is necessary for identity verification to prevent theft,
5. If there is an unavoidable reason necessary under the provisions of the law or by the law,
④ Where the "Mall" requires the user's consent pursuant to paragraphs (2) and (3), the person in charge of personal information management (affiliated, name and phone number, and other contact information), the purpose of collecting and using information, and matters related to the provision of information to third parties (the recipient, the purpose of the provision and the contents of the information to be provided) shall be specified or notified in advance, and the user may withdraw this consent at any time.
⑤ Users can at any time request access to and correct errors in their personal information held by "Mall", and "Mall" is obligated to take necessary measures without delay. If the user requests correction of the error, "Mall" will not use the personal information until the user corrects the error.
⑥ The "Mall" shall minimize the number of administrators for the protection of personal information, and shall be fully liable for damages caused by loss, theft, leakage, or tampering of the user's personal information, including credit cards, bank accounts.
⑦ "Mall" or a third party who has been provided with personal information shall destroy the personal information without delay when the purpose of collecting or providing the personal information has been achieved.
Article 18 (Duty of the "Mall")
① "Mall" shall do its best to provide goods and services continuously and stably as prescribed by Acts and subordinate statutes and these Terms and Conditions prohibit or do not act contrary to public order and morals.
② "Mall" should have a security system to protect users' personal information (including credit information) so that users can use Internet services safely.
③ "Mall" is responsible for compensating users for damages by engaging in unfair labeling and advertising activities prescribed in Article 3 of the Act on the Fairness of Indication and Advertising for goods or services.
④ "Mall" does not send advertising e-mails for commercial purposes that users do not want.
Article 20 (Duty of Users)
The user must not do the following:
1. Registration of false information upon application or change
2. stealing other people's information.
3. Change information published in "Mall"
4. Transmission or publication of information (computer program, etc.) other than the information specified by the "mall"
5. Infringement of intellectual property rights such as copyrights of "mall" and other third parties
6. "Mall" and other acts that damage the reputation of a third party or interfere with the work.
7. Disclosure or posting of obscene or violent messages, images, audio, and other information contrary to public order and morals on the mall
Article 21 (Relationship between "Connected" Mall and "Connected" Mall)
① If the upper "mall" and lower "mall" are connected by a hyperlink (e.g., text, pictures, fairy tales, etc.) way, the former is called a connected "mall" (website) and the latter is called a connected "mall" (website).
② The connected "mall" shall not be liable for the guarantee of the transaction if it is specified as the initial screen of the connected "mall" or the pop-up screen at the time of connection, which means that the transaction with the user is not liable for the goods, etc. provided independently by the connected "mall".
Article 22 (Restriction on attribution and use of copyrights)
① Copyright and other intellectual property rights for the work created by "Mall" belong to "Mall".
② A user shall not reproduce, transmit, publish, distribute, broadcast, or otherwise use the information to which intellectual property rights belong to the "mall" among the information obtained by using the "mall" for profit purposes or to a third party without prior consent from the "mall."
③ "Mall" shall notify the user of the copyright attributable to the user under the agreement.
Article 23 (Dispute Resolution)
① The "Mall" establishes and operates a damage compensation treatment mechanism to reflect legitimate opinions or complaints raised by users and to compensate for the damage.
② "Mall" will deal with complaints and opinions submitted from users first. However, if it is difficult to deal with it quickly, the user will be immediately notified of the reason and the processing schedule.
(3) In the event of a user's application for damage relief in connection with an e-commerce dispute between the "Mall" and the user, it may be subject to mediation by the Fair Trade Commission or the dispute settlement agency requested by the Mayor/Governor.
Article 24 (Judicial Rights and governing laws)
①A lawsuit regarding an e-commerce dispute between the "mall" and the user shall be based on the address of the user at the time of filing, and if there is no address, it shall be the exclusive jurisdiction of the district court having jurisdiction over the residence. However, if the user's address or residence is not clear at the time of filing or if the resident is a foreign resident, it shall be filed with the competent court under the Civil Procedure Act.
② Korean law applies to e-commerce lawsuits filed between "Mall" and users.